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SECURITAS IMPLEMENTS CONTRACT INTELLIGENCE

Empowering Legal and Sales Teams with AI-Native CLM from Agiloft, Implemented by Virtuos Digital—Consultare (VDC)

in contract approval speed with automated workflows.
60% increase
into contract lifecycle for Legal and Sales teams.
100% visibility
in dependency on physical contract records.
80% reduction

About Securitas

Securitas India is a premier provider of security solutions and background verification services, with a robust workforce of over 45,000 trained professionals across the nation. As a trusted name in protective services, Securitas combines people, technology, and intelligence to deliver service excellence across its national and local operations.

Driven by the mission to safeguard homes, workplaces, and public spaces, Securitas is committed to enhancing security through agile deployment of trained personnel and customized security frameworks that meet and exceed global industry standards.

Their unwavering values—Integrity, Vigilance, and Helpfulness—are the pillars of trust that guide every client interaction and operational milestone.

Customer profile user interface

The Challenges

Building Next Level Contract Intelligence to automate processes

Securitas faced multiple operational challenges in managing the full lifecycle of contracts. The absence of a unified digital system led to inefficiencies across teams—particularly within the legal and sales departments. The management had limited visibility into contract progress, while the legal team lacked tools to track approval workflows and performance metrics. Contracts were still maintained in physical format, making retrieval, change tracking, and expiry monitoring cumbersome and error-prone. These key concerns formed the foundation for transformation:

Fragmented Visibility

Across contract status and ownership across departments.

Manual Approvals

Tracking and expiration alerts causing legal bottlenecks.

Lack of Real-time Insights

Sales teams lacked real-time insight into contract request statuses.

Lack of Visibility

Legal team couldn’t assess individual workloads or track pending approvals.

Process Bottlenecks

Heavy reliance on physical documents made auditing and access difficult.

Risk Management

Amendments were hard to track, increasing legal and compliance risk.

Transforming Contract Management with Agiloft CLM

Securitas partnered with Virtuos Digital—Consultare (VDC) to implement the Agiloft Contract Lifecycle Management (CLM) platform, revolutionizing the way contracts are initiated, approved, and managed.

With Agiloft’s AI-powered, low-code architecture, VDC enabled rapid deployment with high configurability, minimizing dependency on custom development. The new system empowered teams across the board:

Key Highlights:

  • The Sales team now has seamless access via a dedicated portal to initiate contracts and track their real-time status.
  • The Legal department benefits from workload visibility, performance dashboards, and smart approval routing based on pre-defined parameters.
  • All contract data, communications, and actions are now centralized on a single platform—enabling greater transparency and collaboration.
  • Physical contract handling has been eliminated, with secure digital storage ensuring quicker retrieval and audit readiness.
  • Automated notifications, tracking of amendments, and scheduled performance reports have drastically improved process efficiency and governance.
Customer profile user interface

Why Virtuos Won the Deal

“Simplifying Contract Intelligence with Agility and Expertise”

After an extensive evaluation process, Securitas chose the Agiloft Contract Management solution—championed and implemented by Virtuos Digital—Consultare (VDC)—due to several strategic advantages:

  • A clean, intuitive interface designed for ease of use across departments.

  • Rich functionality for managing diverse contract types and scenarios.

  • Agiloft’s low-code framework significantly shortened the implementation timeline and reduced reliance on heavy customization.

Quantifiable Business Outcomes

Virtuos, with its proven domain expertise and a deep bench of Agiloft-certified professionals, stood out as the ideal transformation partner.

With the implementation of Agiloft CLM, Securitas achieved significant operational improvements across key areas of contract management. Automated workflows led to a 60% increase in contract approval speed, streamlining internal processes and reducing delays. The Legal and Sales teams gained 100% visibility into the entire contract lifecycle, enabling greater control, collaboration, and accountability. Additionally, the organization saw an 80% reduction in reliance on physical contract records, transitioning to a secure, centralized digital repository that enhanced accessibility and compliance.

Virtuos Edge

At Virtuos Digital—Consultare (vdc.com), our dedicated Agiloft Practice continues to scale globally across industries—integrating AI-native CLM with leading platforms like Salesforce Sales Cloud, Claims Systems, and more.

As a Gold Partner of Agiloft, our cross-functional teams design, implement, and extend the CLM capabilities with bespoke modules and industry accelerators that enable clients like Securitas to future-proof their contract intelligence systems.

For more information visit www.vdc.com/agiloft

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