VDC.COM | EXPERIENCE NEW WITH AI

Digital Transformation
@ Speed

Increasingly transformative business outcomes

Transformation isn’t just one destination

Transformation Progress Data

Digital (includes AI) Transformation Still Feels Out of Reach to Many

Others

Executive Insight Block

Becoming a digital enterprise is still a top C-Suite priority. At Virtuos Digital (VDC), we help
clients focus on four essential levers to drive success across digital goals.

Strategy 1

User Journey Mapping

Touchpoint Analysis

Map key user interactions
Identify friction points

Persona Development

Build detailed personas
Align user needs with goals

Journey Visualization

Design step-by-step flows
Highlight engagement stages

Strategy 2

CX Maturity Assessment

Benchmarking

Compare industry standards
Set realistic growth targets

Gap Analysis

Identify current vs desired
Prioritize improvements

Scoring Model

Quantify CX levels
Track progress over time

Strategy 3

Experience Strategy Design

Vision Workshops

Co-create future experiences
Align with business goals

Service Blueprints

Define backend processes
Link frontstage to backstage

Design Thinking

Empathize, ideate, prototype
User-centered innovation

Strategy 4

Performance Monitoring

CX KPIs

Track NPS, CSAT, CES
Data-driven decisions

Dashboards

Visualize CX performance
Real-time insights

Continuous Feedback

Close the loop
Iterate with insights

Lay Out Technology Foundations Using
Digital Platforms

Customer Experience (CX) and Business Enablement Platforms

VDC provides specialized “components” to build reusable digital solutions
CX: e-commerce, content management, Sales, Marketing, and customer service
Business Enablement: ERP and supply chain management

Foundational & Work Management Platforms

Workbench for fusion teams to build capabilities
Foundational: infrastructure, low-code, code repos, data & analytics
Work Management: collaboration, project mgmt, DAM

Powerful Partnerships Co-Creating Innovative Systems

Virtuos Digital (VDC) has forged formidable partnerships with leading-edge vendors.

CRM

CX Platforms

Work & Project Management

CLM

AI & No-Code Platforms

Connect With Virtuos

Get outcome-based DX Platform services that help you achieve your mission-critical priorities. With expert teams and trusted partners,
we empower faster, smarter decisions and drive stronger performance.

Request a Demo Get in Touch

Join Our Newsletter

Subscribe to Virtuos Digital Newsletter to get the updates on the latest AI, No-Code, Cloud and Digital Technologies.

Experience new with AI Virtuos Digital Logo

About Us

Virtuos Digital (VDC) is a high-performance consulting and digital transformation company, driving AI Ambition and excellence through cutting-edge technology and strategic expertise.

INDUSTRY MEMBERSHIPS

Company

Services

Solutions

Terms & Conditions|Privacy Policy|Safe Harbor Policy|Code of Conduct

Contact

Digital Transformation @ Speed