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Customer Experience is not a project — it’s a program. We have built this with our ten years of relentless obsession by delivering both technologies and transformation services to more than 100 leading brands around the world. Virtuos CXNowTM Program is designed to transform your customer’s experiences on a continuous basis.
Integrated, non-separable CX.Digital delivery aligns strategic initiatives to twin mandates of data-driven marketing & intelligence and customer experience. Here are the four attributes of compelling reasons for transforming your Customer Experience vision.
Create memorable experiences and bond with customer communities — the vision to execution. Know from Harley-Davidson’s vision.
Proactively serve customers, deliver value and stay ahead of the competition by differentiating on CX more than products or services.
Understand your customers and make it easy for them to do business with you. Look from the outside-in design and engagement channels.
Empower your employees with CX policy management and Experience Architecture that’s simple and intuitive to support organisation’s vision.
$1499 /month
CX Audit (lite)
Audit Sample (500)
Find Weakest Links
Value Analysis
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CustomerVoice (Lite)
Collect Feedback (100)
Analyze Feedback
Capture Intent
Process Modeling
Quality Control
Realtime Rerouting
Process Decisions
$4999 /month
C Journey Mapping (3 days)
Discovery
Mapping Initiative
Data Segmentation
Persona
Knowledge Management
Web Self-Service
Mobile Self-Service
Taxonomy
Channel Integration
Email, Chat, Web
Social, Community
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Please Enquire
CX Prism Design
Usability & Empathy
Digital Business Moments
Design Thinking
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Employee Experience
Dexterity & Education
Workforce Optimization
Governance & Policing
Business Outcomes
CX Strategy & Transformation
Platforms & Ecosystems
Business Model Strategy
The 7C Framework foundational to your compelling vision on customer experience
strategy.
Our CRM, Customer Experience, and Digital Transformation services helped more than 100 leading brands across major industries. Here are a few case studies from customers who have opted for CX Continuum As A Service using our CXDesk for your ready reference. For more case studies, contact our sales team.
With Virtuos CXDesk Success Stack, Standard Chartered modernizes Verint Email Response System, ensuring continuity, automation, and AWS-based sovereign data compliance.
Virtuos Digital—Consultare Helps Thomas Cook Transform CX into a Scalable, Competitive Edge
Legacy-to-Modern CX Migration powered by Virtuos Digital boosts service agility, omnichannel excellence, and AI-readiness for TVS Credit customers.
Subscribe to Virtuos Digital Newsletter to get the updates on the latest AI, No-Code, Cloud and Digital Technologies.
Virtuos Digital (VDC) is a high-performance consulting and digital transformation company, driving AI Ambition and excellence through cutting-edge technology and strategic expertise.
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