A decade+ old partnership between Virtuos Digital (VDC) and Oracle delivering Customer Experience (CX) Solutions to nearly 100 leading Brands worldwide.
Virtuos Digital (VDC) and Oracle are transforming CRM and CX with over 12 years of expertise. The FusionXM Consulting Stack delivers innovative solutions in Service, Marketing, and Sales—driving agility, efficiency, and seamless digital transformation on the Oracle Fusion platform.
Virtuos Digital—Consultare FusionXM specializes in Oracle Service Cloud, Field Service, Intelligent Advisor, CDP, and Digital Assistant, delivering AI-driven service automation. In partnership with Oracle, we enable efficient operations and exceptional customer experiences through intelligent service transformation.
Virtuos Digital (VDC) delivers unified solutions across Fusion Sales, Service, Field Service, and Marketing to enable enterprise-wide CX transformation. FusionXM combines Oracle expertise, industry insights, and CXDesk managed services with accelerators for seamless automation and ecosystem integration.
The Power Trio in Marketing Innovation
Unlock data-driven, seamless marketing experiences that captivate customers and drive engagement.
Oracle Marketing, powered by FusionXM Services, enables businesses to enhance campaign performance, personalize B2B strategies,
optimize B2C channels, and leverage real-time insights.
Oracle Eloqua and Oracle Content and Experience Cloud equip B2B marketers with best-in-class lead and campaign management tools.
Oracle Data Management Platform (DMP) empowers marketers with tools to acquire the best customers, target more precisely, create, and deliver more targetable media campaigns.
Oracle Infinity is an analytics solution that harnesses big data and works in real-time to collect, process, and deliver actionable customer intelligence.
Oracle Responsys and Oracle Mobile Cloud empower B2C marketing teams with the tools to deliver the relevant, engaging experiences.
Oracle Audience Segmentation enables marketers to test and personalize customer experiences across channels and devices by driving more relevant engagement.
Oracle CrowdTwist enables personalized customer engagement and reward programs that increase brand value and drive purchase frequency.
As a premier Oracle Fusion Cloud partner, Virtuos Digital (VDC) has successfully delivered dozens of Fusion Stack implementations worldwide. Now, we bring our deep expertise to Oracle Digital Assistant (ODA)—the cutting-edge AI-powered chatbot for CX transformation.
With our FusionXM Best Practices and Consulting Services, we help enterprises deploy, optimize, and scale ODA to enhance customer interactions, automate workflows, and drive intelligent engagement across digital touchpoints.
With 12+ years of CX expertise, Virtuos Digital—Consultare is a trusted leader in Oracle-powered transformation. We deliver strategic consulting and seamless Oracle Digital Assistant (ODA) implementations, enabling AI-driven chatbots that enhance interactions, automate workflows, and boost engagement.
24/7 Customer Service
Stronger brand relationships with customers by making support and answers to questions available on demand.
Digital Assistant for CPQ
Efficient and effortless customer experiences when dealing with complex inquiries that create direct upsell opportunities.
Customer Engagement
Enhanced inbound marketing efforts with chatbot-powered landing pages to quickly connect, educate, and qualify leads.
Empowered Sales Forces
Higher levels of engagement amongst sales teams with access to evergreen information and ability to manage sales, HR, and IT inquiries through seamless backend integration.
Marketing Personalization
Innovative ways to seamlessly connect with consumers when they want, and across the channels they prefer.
Unforgettable CX
Voice-enabled interactions across touchpoints to create memorable and differentiated customer experiences.
Virtuos Digital—Consultare (VDC) has delivered 100+ Oracle CX projects, specializing in Oracle Service Cloud. Trusted by leading brands like MakeMyTrip, Flipkart, and TVS Credit, VDC drives CX innovation with deep industry expertise and cutting-edge Oracle solutions.
Legacy-to-Modern CX Migration powered by Virtuos Digital boosts service agility, omnichannel excellence, and AI-readiness for TVS Credit customers.
Virtuos Digital—Consultare Helps Thomas Cook Transform CX into a Scalable, Competitive Edge
Virtuos Digital implements Fusion Service Cloud to automate Helpdesk and create digital experiences
Virtuos Digital FusionXM brings the latest Oracle CX innovations to the modern digital economy, delivering AI-powered, data-driven solutions that enhance customer engagement. Our newest offerings are globally acclaimed for providing continuous intelligence, enabling businesses to achieve ongoing CX optimization, real-time decision-making, and transformative customer experiences.
FusionXM Consulting & Professional Services for Oracle Fusion CX—Sales, Service, and Marketing—deliver end-to-end strategy, implementation, and optimization. With AI-driven automation, data intelligence, and personalized CX solutions, FusionXM enhances customer engagement, streamlines workflows, and drives business growth with seamless digital transformation.
Customer Success Stories
Legacy-to-Modern CX Migration powered by Virtuos Digital boosts service agility, omnichannel excellence, and AI-readiness for TVS Credit customers.
Virtuos Digital—Consultare Helps Thomas Cook Transform CX into a Scalable, Competitive Edge
Virtuos Digital implements Fusion Service Cloud to automate Helpdesk and create digital experiences
Virtuos has implemented over 200 CX projects across diverse verticals and technology domains with high Customer Success rate.
Set operational objectives, establish a connect with the cross-functional team, and understand CX initiatives to manage current state (CXOpia).
Virtuos Digital has established exclusive relationships with various Enterprise scale Partners for delivering Digital Transformation Services to our customers. Here's what our partners say about us.
We chose RightNow, because of exceptional Consulting Approach that Venky and Virtuos offered for Flipkart.
VP-Technology
Flipkart.com
With Virtuos Oracle CX Practice, we are able to serve thousands of dealers and extended partners using additional components from Oracle Service Cloud.
Head of Technology
TVS Credit
RightNow CRM implemented by Virtuos has helped us in managing our Customer Experiences better.
Chief Technology Officer
MakeMyTrip.com
Thought Leadership
What’s Business 4.0? All businesses start from the same point: an idea. It is what happens to that idea that determines business success. The anatomy of business...
- Venky Vijay Reddi
“CX Marries Digital” is a misnomer today as CX without Digital or Digital without CX ceases to exist in the world of digital transformation. It's not a marriage but a co-existence...
- Venky Vijay Reddi
Business is the greatest platform for change in society. The businesses must serve the society and communities with greater purpose and COVID-19 should become a biggest transformation driver...
- Venky Vijay Reddi
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Virtuos Digital (VDC) is a high-performance consulting and digital transformation company, driving AI Ambition and excellence through cutting-edge technology and strategic expertise.
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