DIGITAL TRANSFORMATION @ SPEED
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Our creative Co-Extend model prepares your CxO peers to take on this digital leadership role.
Fusion teams of IT and business team members co-deliver with the shared engineering skills.
We work with your CxOs peers to shift to an orchestration approach that mitigates the risks.
Virtuos Digital (VDC) was established in 2008 as a Customer Experience consultancy, introducing CRM technologies on the cloud to enhance business processes for mid-sized to large enterprises. Our core competencies lie in seamlessly integrating three key disciplines: Customer Experience (CX), Employee Experience (EX), and Everything Experience (XX), to deliver a holistic Total Experience (TX).
In TX—Total Experience, these elements work together to deliver an integrated experience that aligns with customer and employee expectations while ensuring seamless data flow and collaboration across the entire business
ecosystem.
At Virtuos Digital (VDC), the "customer at heart" approach is not merely a philosophy or an act of philanthropy; it is the very essence of our daily operations. We breathe and breed customer success every day, ensuring that we and our customers remain inseparable. Our commitment to understanding and fulfilling our customers' needs drives us, creating lasting partnerships built on trust and excellence.
Our high-performance consulting services are honed through rich experience of delivering Customer Experience Projects to over 300 clients globally.
Virtuoso Team leaders have a unique culture of constant self-improvement creating high performing teams to high performing systems.
Work is not just a passion alone and it’s our obsession to transcend industry boundaries harnessing the power of AI, Cloud and Digital.
Providing a safe environment for customers and their data promotes trust, but we go a long way. Trust has always been the foundation since our inception.
Virtuos Digital (VDC) helps mid-sized and large enterprise customers in creating digital and AI capabilities that give them a lasting competitive advantage. That’s only possible when five core capabilities are rewired across dozens of customer journeys and core business processes.
Digital Transformation is about transcending to the next level by creating a new “digital hood” leveraging top-notch AI, Cloud, and Platform Engineering capabilities to augment processes and accelerate business for phenomenal growth.
At Virtuos Digital, we create and use Moments of Truth to enhance your CX with Industry’s first and most building blocks.
Accelerating the delivery of applications including no code & superapps at a pace which produces business outcomes.
Identifying the strategic opportunities of Generative AI and Other AI technologies and implementing them to capture its value .
Leveraging top-notch CRM Technology Platforms (including no-code) to deliver superior Customer Experience (CX) across channels.
Automating processes to proactively manage contracts from the initiation stage through the award, compliance and renewal stages.
Boost workforce digital dexterity and performance through an engaging and intuitive work environment powered by Digital & AI.
CRM and Customer Experience are two sides of the same coin. CRM, or Customer Relationship Management, focuses on the technology stack built around core customer processes, including Sales, Service, Marketing, and Commerce. On the other hand, CX, or Customer Experience, takes an outside-in view, emphasizing how customers consume products and services in a way that is truly experiential.
Virtuos Digital (VDC) offers Core CRM Technologies and Platform Engineering services from leading vendors—Salesforce, Microsoft, Oracle, Creatio among others.
We have partnered with Agiloft to offer CLM—Contract Lifecycle Management to help Sales Teams sell faster and efficiently without manual and disconnected processes.
CXNOW Suite is supported by seasoned, top-notch professionals with extensive experience, providing a holistic platform designed to enhance C-SAT and effectively track CX processes.
CXDESK offers peace of mind to Companies who want to drive peak efficiency from CRM Investments and continuously improve, upgrade and optimize their CRM stack.
Digital Product Engineering and Digital Transformation are centered around the use of digital technology, and different aspects of an organization's digital strategy. At Virtuos Digital, Digital Engineering involves the process of designing, developing, testing, deploying, and maintaining digital or software products that deliver value to end users by leveraging modern stack of software and AI technologies.
We have strong programming skills such as JavaScript/TypeScript—Widely used for web development; Python—for web development, data science, and artificial intelligence.
Web development skills include React.js and Angular for JavaScript libraries/ frameworks for building user interfaces; Node.js— JavaScript runtime for server-side development.
We are skilled in React Native for Cross-platform mobile app development and Flutter — UI toolkit for building natively compiled applications for mobile, web, and desktop.
Our teams work on multiple database technologies such as Oracle, SQL. We also leverage MongoDB—NoSQL databases,
Firebase besides PostgreSQL and MySQL—the Relational databases.
We automate and integrate the processes of software development with the tools to support different aspects of the DevOps lifecycle such as Git for version control, Docker for Containerization platform, etc.
We use an array of Artificial Intelligence (AI) and Machine Learning (ML) technologies such as GenerativeAI Models developed by OpenAI to TensorFlow and NLP technologies such as BERT developed by Google besides many others.
Virtuos Digital has forged strategic alliances with leading technology partners to integrate digital solutions across all facets of business operations. These collaborations fundamentally transform how organizations operate and deliver value to their customers, driving innovation and efficiency at every level.
Our Project Management Office (PMO) is tailored to support enterprise wide needs at a level the organization can embrace and from which it can realize benefit using our AllAgile Project Methodology powered by ScaledAgile Model. Customers can choose a choice of delivery models that are designed to drive value at scale while significantly reducing the upfront costs.
PPM leaders can consider multiple styles of our product portfolio and program management (PPM) that are best suited to meet the organizational needs.
We have redesigned our offshore, smartshore and onshore delivery models with a blended skillforce, specialized talent and business value driven approaches.
Modern Project Delivery
Franchised Digital Delivery
Build, Operate and Transfer
Business Outcomes Model
Virtuos Digital (VDC) offers unique Business Continuum Services that ensure seamless support and protection for enterprises once their projects go live. These services help safeguard investments and manage business impact, mitigating the consequences of disruptions on critical business functions. By providing continuous monitoring and proactive solutions, VDC ensures that enterprises can maintain operational resilience and sustain long-term success.
Protect and optimize your Application Technology Investments.
Transform your customer’s experiences on a continuous basis.
Create exceptional Employee Experience (EX) With our W.Digital program
Learn how Virtuos Digital can deliver an integrate experience architecture.
Virtuos Digital (VDC) has successfully implemented CRM, CLM, Customer Experience, and Work Collaboration projects across diverse industry verticals, including Retail, Ecommerce, Travel, Financial Services, and Manufacturing. We have served over 200 customers with our Digital Transformation projects. Hear what some of our esteemed clients have to say about Virtuos Digital.
Virtuos Digital (VDC) has implemented Contract Lifecycle Management from Agiloft at a leading IT Giant, Asana Work Management for multiple customers and Creatio No Code Platform at CLP—a leading Power Transmission Company.
Virtuos Digital (VDC) has implemented Creatio CRM Stack at one of the leading Power Transmission Company based out of Hong kong.
Virtuos Digital (VDC) has implemented Agiloft Enterprise CLM at one of the leading IT Giant to automate contracts and empower sales teams.
Virtuos Digital (VDC) has provided Work Management solutions to many customers to deliver.
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